FAQs

1. What types of products does Melisita offer?

We specialize in a wide range of Home & Kitchen products, including cookware, kitchen gadgets, dining ware, home organization tools, and decor items.

2. How can I place an order?

Placing an order is easy! Simply browse our website, add your desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

3. What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, and American Express. We also accept payments through PayPal and other secure payment gateways.

4. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the carrier’s tracking system.

5. What is your return policy?

We offer a 30-day return policy for most items. Please refer to our Refund & Returns section for more details on how to return an item.

6. Do you ship internationally?

At this time, we only ship within the United States. We hope to expand our shipping options in the future.

7. How long will it take to receive my order?

Shipping times vary depending on your location and the shipping method selected. Most orders are delivered within 3-7 business days. Please refer to our Shipping & Delivery section for more details.

8. What if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact our customer service team at info@melisita.com within 48 hours of receiving your order. We will arrange for a replacement or refund.

9. How can I contact customer service?

You can reach our customer service team by email at info@melisita.com or by phone at +1 (214) 898 1294. We are available Monday through Friday from 9:00 AM to 5:00 PM CST.

10. Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. These make great gifts for any occasion and can be purchased directly from our website.